FREQUENTLY ASKED QUESTIONS

  • Q: Do you monitor all the leases for requirements, renewals, and rent increase dates?

    A: Yes, we monitor and take timely action on these key events within each lease.

  • Q: How are monthly rents collected from the tenants?

    A: Tenants can pay GMPM by mail, at the office, or online via their Tenant Portal.

  • Q: When would I receive the collected tenant rents each month?

    A: GMPM does 2 monthly owner disbursements - the 15th and 30th of the month.

  • Q: If tenant does not pay, do you oversight an eviction process?

    A: Yes, we will serve the appropriate notices and monitor all the legal activities.

  • Q: How often do you visit your managed properties?

    A: Monthly or Quarterly based on type of property and general public activity.

  • Q: Do you interact with the tenants at the property?

    A: Yes, we believe in building rapport with tenants is required for mgmt success.

  • Q: How do you handle maintenance requests for the property?

    A: Requests are called-in, submitted via Tenant Portal, or GMPM reports it.

  • Q: Can you handle special projects or preservation work at property?

    A: Yes, we have a GMPM maintenance team and use a list of licensed contractors.

  • Q: Emergencies at the property, do you handle that situation?

    A: Yes, your Manager and/or GMPM maintenance team will respond as needed.